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Best Paper Awards

The symposium best paper as well as the three highest rated papers will be published in the Journal of Service Management (JOSM). The Best Paper prize is awarded to all authors of the winning paper. 

Young Service Researcher Award

The symposium will also present awards for young service researchers selected by the committee. We would like to invite you to apply for the “Young Service Researcher Award”.

This is a prestigious research award to motivate and support emerging researchers (for example: lecturer, assistant professor). It also provides an opportunity to network with service researchers from other countries.

One of the key objectives of this award is to promote high impact research and also to nurture research collaborations between the award recipients and researchers from the sponsoring Centre/University. The selection of the ‘Young Service Researcher’ will be based on the following:

  1. Applicants must be currently employed as a junior faculty (teacher) or a full-time PhD student at a University or College.
  2. Applicants must have submitted a full paper/extended abstracts to the IRSSM-11 by April 5th, 2023.
  3. The applicant’s research should make a clear theoretical contribution to the present body of knowledge in services (in service sectors such as: tourism and hospitality, retailing, health services, financial services, IT, etc).
  4. The applicant should present the paper at the symposium.
  5. Eligible applicants should send a letter of motivation indicating their keen interest in research and hence why they should be considered.

Applicants should send their ‘research resume’, highlighting their previous research, publications and conference presentations record. You are kindly requested to send information together with the full paper / extended abstract to IRSSM 11 secretariat at as well as a copy to the conference chair Professor

Young Service Researcher Award winners will receive a certificate and cash prizes donated by the symposium sponsors.

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