Call for Papers

The organizing committee invites one page abstract submissions (350-500 words).

Papers may focus on any sector/industry, but should draw from the service management or services marketing literature. Preference will be given to those submissions that represent a clear contribution to the current body of theoretical knowledge in services.

No author should have more than three submissions, as either single or a co-author.

Call for papers is available here.

Use the following template to prepare an abstract.